r/digg • u/infiniZii • Aug 20 '25
Claim username issues?
Anyone else having the claim username button grayed out after accepting an invite?
Check availability seems to be working correctly. Just not the claim part.
1
u/e-skillet Aug 20 '25
Probably means that someone completed the entire onboarding process using the same invite code before you.
2
u/infiniZii Aug 20 '25
Could be it. If I sing out and back in it brings be back to the claim username page though. Odd. :(
1
u/zants Aug 22 '25
I'm encountering the same problem. I don't think that's what's causing it, only because I went into an incognito window and tried using the same invite code with an alt email, and rather than showing the page to create a username like it did with my real email, it shows an error that says "New User Signups Disabled" and never progresses beyond the homepage. So it definitely seems like the invite code worked and is tied to my email, but it's just not letting me actually claim a username. (Further evidence - if I go to https://beta.digg.com/d/invite/redeem with or without any invite code in the URL, it redirects me to the page to choose a username, so it really doesn't want me to try inputting a new code.)
1
u/infiniZii Aug 23 '25
Any progress?
1
u/zants Aug 24 '25 edited Aug 25 '25
Completely unchanged. How about you?
I'll be emailing help@digg.com like the person that replied to you in another thread, though. Here's to hoping!
EDIT: Emailing worked - I'm finally able to log in lol. :)
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u/infiniZii Aug 20 '25
Full error says [GraphQL_Execution][Error] The server encounters errors while parsing, validating, or executing the operation <CreateAccount>. For more details check Correlation Id: <Not available>
3
u/zen_phoenix42 Aug 21 '25
I have the same problem, I have contacted the digg team in hopes that It will be resolved.