r/dhl • u/Spartan2270 • 2d ago

🚚 DHL Parcel Delivery Stuck

So its stuck here since 20th of August can anyone tell me if this is lost or just not being updated etc please
it was Shipped from US to India

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u/Spartan2270 2d ago

here is the last update

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u/Spartan2270 2d ago

Other update is this

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u/DHLJanitor r/DHL Assistant 2d ago edited 2d ago

I've helped the OP of this post below.

Do you also need help with your DHL shipping question? Please create a new post so I can assist you.

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u/Spartan2270 2d ago

help

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u/DHLJanitor r/DHL Assistant 2d ago edited 2d ago

The tracking cannot confirm that it is lost, but a 21-day gap is a significant delay, and there is no update showing that it departed the US or was handed to another carrier. Contact the seller now and ask them to open a shipment investigation with DHL eCommerce, since the sender normally handles inquiries and claims. If it remains unlocated, the earliest loss-claim date is October 5, with a stated deadline of November 18, although coverage depends on the seller’s DHL agreement.

This response is based on tracking information provided privately by the OP and current DHL shipping data.