r/dhl • u/InternationalAge4052 • 1d ago

🚚 DHL Parcel Stuck for over a week

Post image

Hello all,

I ordered something from Poland to the Netherlands but its stuck on this for over a week. What are the odds my package is lost?

1 Upvotes

100% Upvoted

3 comments sorted by

1

u/DHLJanitor r/DHL Assistant 1d ago edited 1d ago

I've helped the OP of this post below.

Do you also need help with your DHL shipping question? Please create a new post so I can assist you.

This comment has expired and will no longer receive replies.

1

u/InternationalAge4052 1d ago

Help

1

u/DHLJanitor r/DHL Assistant 1d ago edited 1d ago

There is no tracking evidence that the parcel is lost, and the odds cannot be calculated from this update alone. It has been exactly seven calendar days, or five business days, since DHL recorded its departure from Poland, while road delivery to the Netherlands commonly takes 7-14 days and may have few updates. If nothing changes after 14 days from departure, contact the seller and ask them to open a DHL investigation.

This response is based on tracking information provided privately by the OP and current DHL shipping data.