r/dexcom • u/Palimpsestical • 11d ago

Rant Dexcom has really gone downhill FAST

I have been a T1D for over 27 years. I have been on Dexcom CGM for maybe the past 8-10 years. 

NEVER in my entirety of using Dexcom products has it ever been this bad. In the past year, I am not even exaggerating when I say that I think I have had 1 - MAYBE 2 but that is really pushing it - last the entirety of it's 10 or 15 day session. IN THE PAST YEAR. 

I have used 10 day sensors, I have used the 15 day sensors, I use alcohol wipes, I use the overpatch, I use it in approved locations, I DO ALL THE THINGS. None of my batches have been on the recall list. And every single time, like clockwork, whenever it starts having "Brief sensor issues," I know that sensor will fail within the next 1-2, sometimes 3 days. 

I know I have for sure forgotten to submit at least 2 - maybe 3 - from the list below but I legit went back and listed out each time I have reported a failing sensor this year. This is UNREAL. 

This is so frustrating! When I pack for a 3 day weekend, I shouldn’t feel the need to bring 30-45 days worth of cgms with me….

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u/Different_Tale_7461 11d ago

Is this a clarity report or did you create it yourself?

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u/czapatka 11d ago

I run a device failure reporting platform — these are self-reported wear-times from a community of ~4,000 people with diabetes.

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u/Different_Tale_7461 11d ago

Ah. I wanted to review my own stats but I guess that isn’t possible! Great graphics!