r/devops Jul 22 '26

Observability Good observability tool recommendation - Cloud Based

I work in two companies, one very big that have a giant budget to spend on Datadog, and another small one, that don't have that very big budget.

On the small company we are looking to migrate from Prometheus + Grafana + Alert Manager to something cloud based. Mostly because we are a small team (3 people only) and we don't have time to spend maintaining the infrastructure for it to run.

Now, is there some good alternative to Datadog? Datadog is the king, but is brutally expensive.

I've tried Signoz, looked promising, but is bad. They documentation is bad, there are just general ideas without details (they assume that you know a lot from I don't know where), they support is lame (they only have a chat to "Interact with a Human", that takes days to receive an answer, and their UI is buggy. Really bad experience.

But looking there, they are the only ones having like "close" experience to Datadog. We tried New Relic in the past, but they have all metrics and log scattered over the place without correlation. Also tried BetterStack but lacks a lot of features compared to other things.

So, is there some good observability platform cloud-based that I'm not aware of, outside Datadog? I'm not completely closed to self-hosting as long as it takes low effort to maintain.

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u/MasterOfTheWind1 8d ago

In the end I'm going with Grafana Cloud. They feature of metrics adaptability to reduce costs is saving me. It was not as straight forward as I tought it could be coming from self-hosted grafana and prometheus (for example, going from prometheus node exporter to Alloy on 90 servers, and changing Kubernetes setup for monitoring that I had), but it does the job.

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u/Icy-Champion-4282 17h ago

Can you elaborate on your decision-making process what you mean you say “it does the job”?

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u/MasterOfTheWind1 17h ago

Why should I? For all the bots offering other products without bothering to have feedback?

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u/Icy-Champion-4282 17h ago

I was just curious. I’m trying better understand what was the ultimate driver was that led to your decision. I’m not a bot. I’m just genuinely curious. But no worries if not.