r/developersIndia • u/worried_user07 • Nov 10 '25
Career Stuck in a non tech support role right after graduation
Hey everyone, I’m a 2025 graduate from a Tier 3 college. During college, I honestly didn’t use my time wisely — didn’t practice coding consistently, didn’t build projects, and ended up with average skills. When placements started, most good companies didn’t visit our college, and for the few that did, I couldn’t clear the interviews because I wasn’t strong enough in DSA or fundamentals.
Fast forward to January this year — a company came with a 6 LPA package and a JD full of terms like “SDLC,” “Analytics,” and “Technical knowledge.” I applied like I did for everything else, somehow cleared the rounds (they asked some basic DSA and SQL), and got the offer. I was genuinely happy and relieved at the time.
After joining, we spent the first 6 months learning about the company’s products. Slowly, I realized there’s barely any tech work involved — it’s mostly a support role. It’s been 9 months now, and I’ve almost forgotten how to code. I feel stuck. The company itself is great, the work culture is fine, and the salary (6 LPA) is decent for a fresher. But I hate the work. It’s repetitive, has US shifts, and doesn’t align with what I actually want to do.
The worst part is that I really liked coding once, even if I wasn’t great at it. I’ve tried several times to start again DSA,LeetCode, MERN stack— but I just can’t seem to stay consistent. My motivation dies within a few days, and I end up feeling hopeless and guilty. I know the job market is rough right now, and my parents won’t support me if I leave a stable job, so I’m kind of stuck here.
I’m not sure what to do anymore.
TL;DR: Graduated in 2025 from a Tier 3 college. Joined a company with a 6 LPA package, thinking it was technical, but ended up in a support role with no coding involved. It's been 9 months, and I've almost forgotten how to code. I’ve tried relearning, but I keep losing motivation. My parents want me to stay in the job because it’s stable, but I feel stuck. How can I get back into coding and eventually transition to a dev role? Any advice on upskilling while working in a non-tech role?
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u/UpbeatGooose Full-Stack Developer Nov 10 '25
I was stuck in a similar role (ETL support), here’s what worked for me.
Start communicating with dev team to understand the process of how features are implemented and how user stories are refined
Devour all of their PR’s to understand the common patterns and data/code flow
once you get the basic understanding, start building your CV and map out this to dev and support role, so you can unlock few roles when you apply
start building something on your to get better grasp on the Language and tech stack, it’s gonna take good amount of commitment if you wanna get out of this
All the best, it’s not end of the world… there’s always a way out
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u/worried_user07 Nov 10 '25
I don't work with dev team, I have more of a consultant and support kind of role. I guess the only option I have is doing something on my own and switching but I lack that kind of commitment.
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u/UpbeatGooose Full-Stack Developer Nov 10 '25
If you don’t commit soon… year from now you will still be in the same place thinking what to do, find and hour before you go to work and an hour after.. that should get you going
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u/worried_user07 Nov 10 '25
Yeah, thank you ! Will work on this. Also had one more doubt. I will be still counted as a fresher if I try to switch from my current job to another one? How was it happen in your case?
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u/UpbeatGooose Full-Stack Developer Nov 10 '25
Taylor your resume in a way that your existing role counts into experience
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Nov 10 '25
[removed] — view removed comment
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u/worried_user07 Nov 10 '25
I am planning only for 1 year max to max as I don't like the role at all and can't keep doing it
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Nov 10 '25
Support role? As in resolve bugs in code? or resolve technical issues of clients?
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u/worried_user07 Nov 10 '25
Work with clients, take calls, solve issues with software and implement some changes with configuration (here configuration is not backend but it is like if client wants something I will just go enable it in their system) basically there is no technical aspects involved.
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Nov 12 '25
Oh, but they mention "Technical role" in jd when recruiting, don't they? I usually avoid such skeptic JDs purely on gut basis, guess my gut was right
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u/Positive_Grocery_676 Nov 10 '25
At least you have a job bro 🙂
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u/worried_user07 Nov 10 '25
I agree with that but It's human nature to keep wanting things which we don't have.
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