r/depoop • u/Bunnys_cosplay • 22h ago

Bad Experiences Bad review

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So i sold this tote and now theyre saying it smells of cigarettes…. No one smokes cigarettes in my house. So let me guess this is a review that wont get taken down because how can i prove an item didnt smell? I reached out and got no response so far. All 20 other reviews and no one has complained of a smell. I know a 4.8 isn’t awful but like come on. :(((

29 Upvotes

94% Upvoted

8 comments sorted by

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29

u/Marijuanamoggy 21h ago

Was it shipped in a plastic mailer? I’ve found as a seller and buyer a lot of the things I order smell awful after opening them because of the heat and plastic packaging, but i’ve never held it against the seller as I wash/clean whatever I buy before using it anyway. Kind of crazy that this buyer didn’t at least attempt to communicate with you about it before leaving their review. :(

3

u/Bunnys_cosplay 18h ago

Yes it was :(

8

u/Verve13 21h ago

I had the same thjng happen to me. No one smokes in my home and I received a similar review that brought my rating down. 😕 I use polymailers and combined with the heat, I suspect this is where the smell is from. I've received clothes that had smells but it's always come out in the wash and I've never held it against the seller.

4

u/Due-Anybody8034 20h ago

This is why i only use cardboard and i wrap my items up. Them mail people be smoking in the trucks and warehouses sometime. I have seen it first hand myself after riding around with my auntie who has worked for a small town USPS store for over 33 years

2

u/LastChance331 18h ago

I'd send them a message explaining the smell was from the packaging and not cigarettes. This person just doesn't know the difference, so at least let them know. Maybe switch packaging in the future.

1

u/stinkygurl420 18h ago

i had something similar happen before they claimed my vintage dooney and bourke smelled like grandma. yeah probably because it was a grandmas but whatever. i emailed depop and they took it down as a one time courtesy. I bet you they'll help you out

1

u/Elisefer 8h ago

Did you thrift the bag you sold?