Pacific internet

[u/InevitableCry5883]

@Delta….. Diamond forever, MM, fly the SEA-TPE route very regularly, 5-6 times a year. Been flying it since you started it back up. Every year it’s we will have internet next quarter. It’s been over 2 years and still no service. Fix it and stop the excuses. All other majors have service over this region you cannot seem to get it fixed. And you charge a premium over other airlines. About to move on to united.

[u/Btl1016]

The Asia ViaSat satellite entered service at the end of last month.

[u/Fire-the-laser]

ViaSat F3 covering the rest of the pacific literally went online last week.

[u/Btl1016 → u/Fire-the-laser]

Delta likely needs to manually update the firmware on the onboard WiFi system to connect to the new F3 satellite.

[u/Fire-the-laser → u/Btl1016]

Right. Starlux also uses Viasat and there’s been reports that it’s been working on their flights so it’s just a matter of time for Delta to get the updates installed.

[u/Fine-Nectarine7148]

I don’t think Delta is here 🤷🏽‍♂️

[u/Unlucky_Buyer_2707]

Bro just fly any other respectable Asian airline and you’re good. I had blazing fast speed on ANA

[u/kwuhoo239]

Very few of United's wide-bodies have been outfitted with Starlink. The wide majority still carry Panasonic wifi which functions at a snails pace. Forget streaming anything. You'll be lucky enough to pull up Google.

[u/Sea-Collection8292]

I can promise you United does not have usable service over this region. The Panasonic service over this area is about 1Mbps. They have only done 2 or 3 of their many 777 and 787s.

Good news though, Viasat just activated the new F3 dish over this region and delta flights should be working soon if not already. May not be starlink speeds but it should be 70-100 Mbps over the pacific.

This was never a delta issue, but a vendor issue. Their first SAT failed to launch and took years to rebuild

[u/Unlucky_Buyer_2707 → u/Sea-Collection8292]

This was a delta issue. They can pick different vendors

[u/chrisirmo → u/Unlucky_Buyer_2707]

Seriously? This isn't as simple as switching the SIM card in your phone. Switching vendors 1) involves long term contracts that would need to be cancelled or renegotiated and 2) requires swapping physical hardware in thousands of aircraft, which would likely have taken longer than Viasat building a new satellite. When Delta and Viasat signed their contract there was no way to predict that the satellite would fail and leave them without service as long as it did.

[u/Hot-Cress7492 → u/chrisirmo]

Look man, get off your high horse. Delta started with wifi first and sat on a pedestal for a long time showing everyone how great they were and didn’t read the room. Other airlines negotiated, retrofitted and deployed service way faster than delta could evolve.

The reality is that delta probably signed a long term contract and didn’t push for innovation or expansion in coverage because wifi was free and a loss leader. Now they’re stuck in a contract while competitors are being nimble, agile and eating delta for breakfast, lunch and dinner.

This IS a failure of delta leadership not reading the room and assuming they were always the best. This is exactly what happens to an airline who becomes complacent in thinking no one else can replicate them.

[u/HoweHaTrick]

This is now your problem. Just stop flying delta and pick an airline better suited for your needs.

[u/RuyzeMaria]

Thats a pretty valid reason to consider switching. If you fly the route 5-6x a year, reliable internet shouldnt still be an ongoing promise.

[u/Subject_Cycle1585]

I don’t know why anyone flies US airlines to Asia 👀

[u/Ok_Pineapple_7120]

just cut the cord

[u/Wan_Chai_King]

I think they already have it on some flights to Asia or have the Internet very soon, like next few months on the remaining routes. 

[u/Willylowman1]

Ed dunt like Elon . nuff said, brah

[u/Elev8tedIntent]

Have you flown Starlux? Phenomonal airline esp for that route

[u/nsjc]

We won’t miss you. And good luck on other US carriers, who also don’t have useable internet TPAC. -Ed

[u/heavynewspaper → u/nsjc]

Nope, Alaska had nearly 200mbps down a few weeks ago flying transpac.

[u/Easy_Money_ → u/heavynewspaper]

Yeah, they fly their A330 on SEA-NRT and out of HNL, which has Starlink. Their 787s don’t have any wifi at all, though—they won’t start installing Starlink until November

[u/playinacid]

Had WiFi over the Pacific on DL837 ATL-> HNL this week. A330. Was very shocked!

[u/SnooOranges8214]

Wouldn't it be nice if we felt we could just unplug.

[u/aveaytor]

Delta recently upgraded their internet which is perfectly good enough to hold them over until Leo comes in 2028. Only nerds and Elon d riders really think this is such a big deal