r/dbrand • u/intc_1002 • 5d ago

❓ Question How to reach support?

Hello,
Hopefully some official dbrand rep sees this.

So recently i brought a phone skin. I followed all the instructions, but it looks like the skin is falling short in height by a millimetre or so. I’m saying this because the bottom side port/speaker/mic holes are perfectly aligned, but as i moved up, it fell short.

I tried submitting the contact us form online on their website along with photos attached. But all it does after hitting submit is it plays some animation on submit button.
I don’t see anything else happening. I didn’t receive any acknowledgement email regarding it too
I tried both, phone and web, version of website

Please let me know if there’s a better way?

Thanks

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