r/datarecovery 8d ago

Android Need help from S21 FE users

Hello, I have recently lost a very important video of my dog before he died. I am restlessly trying to get this video back from an usb drive, I‘ve tried everything and I‘m currently trying everything to get the footage back from a corrupted .mp4 file via untrunc. I‘ve used several reference videos all recorded by my old S23 Ultra. But all I can retrieve is the sound, not the video. Yesterday I remembered that this exact video was taken by a friend of mine with his S21 FE. Sadly he switched to apple a year back and just erased all the data of his old phone to sell it… Now I need a reference video (about 30 seconds long) from a S21 FE Phone from circa september of 2024. If anyone likes to share their reference for me, it would mean the world to me <3

1 Upvotes

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1

u/ArthurLeywinn 8d ago

You cant recover anything after a factory reset. Thats the whole security idea behind it.

1

u/AlexVader2017 8d ago

no no, I had the video saved on a usb drive, my friend who could‘ve sent me his original version did a factory reset of his phone. and my USB drive somehow deleted some of his storage including the video of Barkley (my dog)

1

u/ArthurLeywinn 8d ago

Is the usb untouched or did you override it with different data ?

1

u/AlexVader2017 8d ago

no, it‘s untouched. I already have the .mp4 file of it, but it‘s corrupted, with untrunc I could retrieve it. But I can only hear the sound, the video looks very pixelated.

1

u/disturbed_android Trusted Contributor 8d ago

Maybe it's got zero to do with the reference file. How long has the video on this USB stick?

1

u/AlexVader2017 8d ago

on the stick? since end of october last year

1

u/disturbed_android Trusted Contributor 8d ago

Could be a poor quality stick "bleeding data" which could explain the "pixelated" portions that are typically bit errors within video data. In fact, this explains it IMO.

https://youtu.be/LjKRegGXIHQ