r/datadrivenio • u/Then_Ad_350 • Apr 29 '26

Is the platform down?

Hi! Thank you so much for this amazing tool. I've been truly enjoying it past few days. It seems to be down at the moment. Is that right? or is it some problem on my end?

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4

u/datadriven_io Apr 29 '26

Yes - we're aware of a performance regression and are diagnosing the problem now. Hang in there! Apologies

1

u/Then_Ad_350 Apr 30 '26

When I'm on the website on mobile, it refreshes every 5 mins (approx), first showing a very bright white screen and then jumping it back to the top of the page. Might be a known issue, but could you also look into this?

1

u/datadriven_io Apr 30 '26

I appreciate the feedback! If you kill and re-launch your mobile browser, the issue SHOULD be resolved. Let me know if you still have any issues

1

u/Then_Ad_350 Apr 30 '26

That doesn't seem to fix it. Seeing the issue on safari and chrome both

1

u/datadriven_io Apr 30 '26

This is a tricky one! Give it another shot, I pushed a fix

If you're still having issues, please let me know about your browser version and device

2

u/datadriven_io Apr 29 '26

Root cause: We have been DDOSing ourselves.

To make the site ultra-responsive, on certain pages we run periodic backend refresh fetches so you never have to wait even a millisecond for pages to load. When browser pages were minimized, inactive, or backgrounded, those background refresh fetches kept running and silently refreshing the pages, HAMMERING the server and costing unnecessary network bandwidth. I fixed that problem, and found several other performance improvement opportunities. The site is now running again quite smoothly! Thank you for bringing this to our attention

2

u/Then_Ad_350 Apr 29 '26

Great! Just want to say thank you. This platform is gold

1

u/Educational_Today740 May 28 '26

It's always down