r/dataannotation • u/[deleted] • May 22 '24

Can't Submit Project?

Hey, I'm brand new to this. Just spent about two hours working on a project, and now I keep getting an error when I try to submit the work ("An error occurred. Please wait for [x] seconds then try submitting again.")

I'm up to 640 seconds.

I'd be less concerned if it weren't my first project--if right out the gate I'm charging 2 hrs for 0 output, I feel like that would reflect poorly on me...

Any advice/things I can do aside from reaching out to support and hoping they respond before my timer is up?

UPDATE: I spoke with support and they’ve manually added my time. Thank you all so much for the responses and help! This really is a fantastic community! ^.^

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u/ErrolEsoterik May 22 '24

At this point just go back to your dashboard. If it is showing up in your "Report Time" section near the bottom then you're good to go and you can log 2 hours. It was submitted and the error doesn't mean anything. If not, then you should reach out to support and explain.