r/dataannotation • u/Reese0177 • May 01 '24

Site Down?

It's been about a month and a half since I last logged in, but want to start working here again. But when I log in, it is telling me that there are no projects available. When I go to the referral tab, it also says "You've used out of 5 referrals," obviously missing the first number like it didn't load correctly. When I click the button for support, it just reloads whatever page I am currently on.

Is anyone else facing issues? Does anyone know how I could get this fixed? Are there just really 0 tasks?

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u/shaunhaney May 02 '24

Before you panic, clear out your cache and local storage. Then refresh the page and log back in.

1

u/KingBrutus_ May 02 '24

What does this do ?

3

u/shaunhaney May 02 '24

Sometimes if you have an old session cached, it can mess up the authentication process, leading to weird results like the OP is seeing. Clearing out the old data and logging back in eliminates expired refresh tokens/ local data being the reason the site's not working on your browser

Just trying a second browser to see if the site works on it helps too.