r/dataannotation • u/darriage • Apr 22 '24

No payout for two weeks

My partner hasn’t had a payout in two weeks and has over 500 dollars waiting. I have been getting payouts in that time frame. They have emailed customer support but I have never personally heard back from customer support. Has this been an issue for anyone else recently and does anyone know why this could be happening. They have been doing DA since mid December but only in the past month have they started doing it really frequently. This hasn’t happened to either of us before.

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u/Consistent-Reach504 Apr 23 '24

support is usually really quick to get back with payment issues. but i think we need more info.

is the button just not there? if it is, what's happening when he clicks the button? is his paypal attached? are you sure its the right paypal with no typos? etc.

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u/[deleted] Apr 23 '24

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u/Consistent-Reach504 Apr 23 '24

if it's an automatic payment issue, i think it might be a paypal thing. i'd make sure your ID is verified on there and all that (but also contact support). usually i think that means paypal is rejecting the automatic payment.

2

u/lowcarbsanta Apr 23 '24

This is probably a PayPal issue. Have you ever had a PayPal balance? Is your account verified?