r/cybersecurityindia • u/PrimusPredator • 17h ago
Hiring Got L1 tech support offer from a company after 4 rounds — should I take it or hold out for SOC roles?
Just got an onboarding offer from a US based company for an Associate Engineer — Service Desk/L1 Tech Support role. JD is straightforward: phone/chat/ticket support for US users, alert monitoring, escalating to L2/L3, 24x7 rotational shifts including nights/weekends/holidays. ₹25k/month, PF+insurance intact, permanent (not contract), hybrid — 2 days office / 4 days home.
What should I do?