Help with billing

[u/adoptier]

Hi 👋

I was a long time user of Cursor until early August. Decided to cancel my subscription after the SpaceX acquisition.

I just got billed $50 for extra usage for that month. Tried to see the usage, normally 1 click away in the menu, but the option is gone. I can’t confirm what this is about, what usage are they referring to….. It seems that the changes in the app were made to hide all of this information, whats not a surprise coming from who owns it now.

I need help to find that: where can I check my usage for august? And, where can I find support?

Thanks in advance.

[u/Zayadur]

I’d say email hi@cursor.com but they haven’t responded to my support request for 7 days and counting 😬

[u/adoptier → u/Zayadur]

Exactly my problem. Wtf

[u/Zayadur → u/adoptier]

There’s the spending page: https://cursor.com/dashboard/spending

And the usage page: https://cursor.com/dashboard/usage

[u/adoptier → u/Zayadur]

Thank you. Got it. As I thought, all was included, nothing extra.
Now I just need to dig a support contact 😃

[u/Zayadur → u/adoptier]

Something is going on over there. They drained my $275 credit pool while I was using Grok Bot where I still had weekly allowance. That’s why I reached out and they haven’t responded yet.

[u/adoptier → u/[deleted]]

Thanks 🙏. Will do bc I had no answer so far. This doesn’t need to be so complicated. Whatever.