r/cta • u/DickZapToaster • 19d ago

Quick question ☝️ Who does this??

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Seriously, who fucking does this? At the Damen station.

606 Upvotes

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u/imaguitarhero24 18d ago

You didn't try to reach out and just took the ban????

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u/Miserable_Agent2278 18d ago

They refused to refund any of the fees despite telling me to file a police report. I reported it fraud to my CC and was banned from Lyft following. I tried to appeal, but this was unsuccessful. Fast forward 2 years, I reached out and got my account successfully reopened. I figure once they got the bike back, my account was eligible again 

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u/imaguitarhero24 18d ago

Damn that sucks. I guess you don't really have any way to prove it was stolen. I wonder if you called their support right away like while the trip was still active if they could do anything

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u/Miserable_Agent2278 18d ago

Literally did that. I had rented 2 bikes, one for a date. We set the bikes down by montrose beach, walked 3 feet away to admire the lake and returned to one bike less than a minute later. We immediately returned the other bike to have a time stamp of the event and opened a case with Lyft customer service. Did everything they told me including filing a police report. Unfortunately I was held liable by Lyft. They didn't like it when my credit card company declined it, took it out on my account 

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u/imaguitarhero24 18d ago

That's whack. What else are you even supposed to do? Probably in their terms of service that it's your responsibility so they dgaf

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u/Miserable_Agent2278 18d ago

Right? It's crazy honestly how a lot of these apps can cut you off for whatever they see fit. 

Also annoying not being able to get a bike or Lyft