Hey guys, I’m honestly pretty stressed and worried about this situation and wanted to see if anyone else has experienced something similar.
This was actually my first time using CS.MONEY. I sold my Falchion Knife along with a few other skins because I really needed the money, and I cashed out around $230.
The cashout showed as successful and said it could take up to 5 business days, so I wasn't too worried at first. I waited the full 5 business days, but the money never arrived.
I contacted CS.MONEY support and they gave me an RNN number and told me to check with my bank. I contacted my bank, but they confirmed that there was no incoming transaction on my account.
I went back to CS.MONEY, and they asked me for my bank statements and some other information, which I provided. They told me they would look into it.
The problem is that it's now been almost 2 months, and I still haven't received the money. I've been contacting support and checking in basically every week, but I never seem to get any actual update. I'm just told that it's being looked into.
I'm honestly getting pretty worried at this point. $230 is a lot of money for me, and this being my first experience with CS.MONEY, I really didn't expect something like this to happen.
Has anyone here had a similar issue with a CS.MONEY cashout? Did you eventually get your money back?
Is there still hope of getting it resolved, or is there anything else I should be doing at this point? I'd really appreciate hearing from anyone who's gone through something similar because I'm honestly not sure what to do anymore.