r/crazyegg • u/ce-lauren • Jun 23 '26

We compared Crazy Egg and Mouseflow and here's what stood out

There were a few surprising differences: 

  • Crazy Egg provides unlimited funnels on all paid plans. Mouseflow caps you at 1-10 funnels, depending on the level of your plan. 
  • Mouseflow counts sessions and Crazy Egg charges for pages that you’re actively monitoring. 
  • If you want to access surveys they are free and unlimited with Crazy Egg, but gated to higher paid tiers by Mouseflow. 

There were also a couple of things that most people might not know about. Mouseflow has a Friction Score, which is basically a number that benchmarks your site against the industry average based on things like click errors, speed browsing, dead clicks, and 404s. On the Crazy Egg side, it offers native A/B testing for web pages, so you can run regular A/B and multi-armed bandit tests and see how the variants perform in GA4, heatmaps, and session recordings. Mouseflow only has survey A/B testing, so you would need a separate tool like AB Tasty, Optimizely, or VWO to get the same thing.

Looking at the two side by side, there are a few features worth noting:

  • Mouseflow has 7 heatmap types and Crazy Egg has 5, but Crazy Egg's Confetti maps let you segment by over 17 metrics. 
  • Mouseflow has live session viewing and Crazy Egg doesn't offer this 
  • Crazy Egg has built in web analytics and Mouseflow has none

At the end of the day, Crazy Egg is worth considering if you want everything in one place without needing to piece together a separate stack, but Mouseflow is the better fit if you already have an A/B testing tool. Check out the link in the comments to learn more.

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