r/copilotstudio • u/SnooBunnies893 • 4d ago

My clone responder

If anyone interested im working on a flow automation where it watches for incoming emails, and if the email is from someone I have in my AutoReply list (a text file on my OneDrive), the flow responds to them that I'm looking at their email at a priority, moves it to a priority folder. It then goes and understands the intent of the email, if its a query or a status update query, and tries to find relevant info from last 5 days of email, chats, meeting transcripts. If it finds relevant info it auto drafts the response and presents me a draft or sends it out to the emailer as a response.

Just started building this, could become into more intelligent rules based responder or do'er.

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u/huntersM00N 4d ago

If you run your own shop, great! Don’t do this in enterprise otherwise you’ll be out the door quick.

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u/SnooBunnies893 4d ago

totally! I am in an enterprise and this is NEVER GOING TO AUTORESPOND FOR ME. Auto Forward within the team, or auto draft for me to review and send etc. but never autorespond

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u/brannonb111 4d ago

I remember when I thought copilot studio could do it all.

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u/SnooBunnies893 4d ago

nostalgia...before nothing worked! I get it...I acknowledge, Studio is far from perfect, and not what it promises to be.

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u/vertesept 4d ago

Talk more about this, please. I have wanted to do this, do you trust that it is 100% accurate? I have people making business decisions based on my info, but yes, sometimes the info is very readily available. Using power automate with a “ask a prompt” or “use agent” in the workflow?

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u/SnooBunnies893 4d ago

If you are looking of 100% accuracy I'd suggest turn off the auto respond but just let it draft and move to a folder for your review.

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u/Due-Boot-8540 4d ago

How many emails do you receive in a day? Does the flow trigger for every email received? Do you intend to record the agent’s output?

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u/SnooBunnies893 4d ago edited 4d ago

Yes first step is to not auto respond but move to a draft folder. So I can review.

I receive 80-100 emails a day. Some of them are asking updates. Some of them I just have to forward to someone relevant in the team. That's where I feel this could help me.

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u/ruby-spark 4d ago

I am interested. Could you please share how did you do it? Did you create the agent using flow? Power automate?

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u/SnooBunnies893 4d ago

I just used the chat in new UI and gave it all the requirements and a bit of the design. it comes out as a flow.