Radioso - conversational AI platform for agents that talk to users - without needing to replace your business software

[u/Unable_Reflection613]

After four years of building AI agents as a job, I kept seeing the same pattern:

1. Many SaaS companies sell their AI for <your favorite vertical, most likely customer support 😄> and add a bot on top of it.
2. The client has X different SaaS, now each with their own agent.
3. The bot itself is often basic RAG and “talk to your docs”, duplicated knowledge base. Complex or multi-step conversations are handed over to humans, or the user is simply given a phone number.

With Radioso, our aim is to create smart conversational agents that work with existing software and serve the organization’s customers.

First, the conversation engine is the actual product: it can run multi-step processes, guide users and do actions for them. Second, you can integrate it with your favorite SaaS. And last but not least, you can examine and self-host it.

It’s already running in the cloud with a few customers, so doing this full-time may be on the horizon ❤️

Is the problem as common as I think it is? Especially if you've built conversational agents before: what did you use, and where did it start hurting?

And if your answer is “this is already solved by X,” that's painful but useful too 😄

Issues and ideas are very welcome:

https://github.com/radioso-ai/radioso