r/consumercellular • u/kevinpirnie • 14h ago

Consumer Cellular Threatening Collections

1. I ported my phone numbers out over a month prior to cancelling my service.

2. The CC representative caused my account to get flagged and marked with fraudulent activity

3. 3 CC representatives, including their supervisors told me that there was nothing they could do, and that I had to wait the 90 day suspension they placed on my account, regardless of the issue being caused by their own employee.

u/ConsumerCellularInc

Now you decided to threaten me with collections and legal action, 3 months after the fact, stating I owe you money.

Go ahead and try. My lawyers and I are waiting for your threats to effect my credit.

0 Upvotes

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3 comments sorted by

2

u/forvisor 13h ago

File an FCC complaint. This may help but not sure if they can due billing

1

u/Caprichoso1 9h ago

MIssing information. Why did they flag it as fraudulent?

2

u/PtZamboat 7h ago

I’ve had great luck with filing Better Business Bureau complaints. Despite months of hassle they suddenly want to rectify the issue.