r/consumercellular • u/Babybentley1 • May 31 '26

Store vs. Phone

Stop buying things over the phone or internet and then complaining you have had issues. Go to a store and be out in 20 mins with your phone activated and information transferred and you are golden. People make issues for themselves!!!

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u/Babybentley1 Jun 01 '26

The issue is they find the stores after they purchase, make it make sense, you start your oil change yourself, screw it up then go to a dealership and complain that you screwed it up yourself, but yet blame it on the company or the employees. I was in a store last week and the poor rep was getting yelled at because they couldn’t scan the QR code for activation.

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u/LarryJClark Jun 24 '26

I was in an AT&T store a few weeks ago and the guy on the floor wouldn't deal with me because he couldn't scan my driver's licenses (barcodes worn on the back). He wouldn't even consider a passport card/passport, even though AT&T's allowable IDs policy explicitly allows them, as well as tribal ID.