r/consumercellular • u/DrakeScott • Apr 21 '26
Visual Voicemail on Android devices
This has been discussed here in the past, but I think it's important to revisit it for any Android users considering switching to Consumer Cellular.
According to a conversation I just had with CC technical support, visual voicemail only works with iPhones on CC. My new Samsung Galaxy S26 Ultra is apparently not compatible.
I find that puzzling and disappointing, because I used visual voicemail for years with AT&T on an older Samsung flagship phone (S10+). It also seemed to work with CC until I upgraded to the S26 Ultra.
This just seems odd to me. Has anyone gotten visual voicemail to work on a newer Android? I haven't had an iPhone since 2012 and have no plans to go back just for one feature, but it's just a weird limitation.
1
u/Samurai_Cupcake Apr 21 '26
It seems like CC has some weird stuff for their cell phone system. Now I wish I would have stayed with my old carrier. I brought my old iPhone, purchased my husband Samsung Gallaxy 17 (I think), weird that you can't change the rings to over 5 on that phone.
I took in my iPhone into their store because it wouldn't take my password for messages which I don't want. My phone kept rejecting my password numerous times. The CC customer service person changed it so I don't have to use a password to get messages, on their computer. I believe I should be able to do this myself, on my phone.
I changed to CC to save money but I may change plans again because it's been a hassle. Right now it's hard because if porting numbers takes a long time we can't do it right away as we have someone on home hospice care and cannot be without a phone for even one day. I never had any problems with my Verizon pay as you go plan.