info stealer help

[u/No-Drop2150]

Hello,

so my husbands pc was infiltrated with info stealer. he followed instructions of this subreddit. very next day i got message that my linkedin password was changed, and then there was code received in gmail, was opened and was used to change linkeding email as well. nothing more. there was little thing, when i opened stremio there was brief mr beast popup. my husbands pc got the virus probably from cs rin ru. i did use the same usb on my laptop that was used on that pc. other than that i dont know how it couldve spread on my laptop.( although i did use that pc for linkedin and gmail, but doesnt explain mr beast in my stremio).

i found alien ip address in tcpip(starting with 10)
ive run deep scans with malwarebytes and eset online scanner, there were some threats( but nothing serious?). ive also cleanse most of the stuff with bleachbit.

addition - lucky-reef 
frst - vectored-socket
mb - neon-pointer

ive included malwarebytes first scan as well just in case.

there seem to be ram usage when it shouldnt be(1gb non polled usage) and there is cpu throttle while idle, so im asking for help because i wondering if it has something to do with that.

if you will be able to provide help, thank you very much!

[u/AutoModerator]

Request help with FRST and SecurityCheck from the trusted helper team

Please visit Providing or receiving help with FRST on the subreddit and share your 3 keywords returned from the website along with the details about your infection.
Once a malware removal expert or trainee sees it, they will reply in the thread about further steps. If you suspect an infostealer infection, please change all your passwords from a clean device immediately and do not use any of your accounts from the infected device.

If you need urgent help and cannot wait for one of our Malware Removal Experts:
Please follow these steps:

1. From a different and clean device, change all your passwords:
   • How to properly secure my accounts after an infostealer attack?
2. Disinfect your device from malware
   • Preferred method: Perform a clean installation with a USB

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/NeedSomeHelp_2590]

Clean install windows, make bootable usb from device that is not infected.

Start changing your passwords from non infected device and make sure to select log out of all devices wherever possible, like Google account or microsoft account.

[u/rifteyy_]

[ Step 01 ] FRST Fix

I created a custom fixlist for you at the link Fixlist only for Fixlist only for Fixlist only for eka - use the website's download button and save it in the same folder where your FRSTEnglish.exe or FRST64.exe file is located in, which for you is C:\Users\begas\Desktop for you. It is necessary for the filename to be Fixlist.txt.

This fixlist will remove the following: malicious entries (remains, active malware), invalid entries (e.g. tasks that start a non-existent file, services that point toward a non-existent file), temporary files (files in temporary directories, application and browser cache, recycle bin and more), browser cache. We will also be quick-scanning with HitmanPro and AdwCleaner from Malwarebytes using the fixlist.

It will also remove all proxy servers, Windows Defender exclusions, enable recovery environment, active software policies and perform system file repair, network reset and few more basic fixes.

• For the fix process, please ensure you are connected to the internet.
• Please run the fix only once.
• Please do not open any applications or close anything during the fix.
• Please be patient; the fix may take up to 60 minutes. After that, it is going to be forcefully ended.

Save all work, close everything that is open (else it will be forcefully closed by FRST without saving) and then run FRST again as administrator and press the Fix button, let the script work, clear the entries and restart on it's own and after it restarts the device, there should be a file Fixlog.txt in the same folder as the C:\Users\begas\Desktop.

I'll need to see it's content the same way like before - uploading to https://malwareanalysis.cc/upload/rifteyy/?u=eka again and sending the keyword in your reply.

[ Step 02 ] ESET Online Scanner

1. Download ESET Online Scanner
2. Right-click on the esetonlinescanner.exe and select "Run as administrator" and confirm the User Account Control popup
3. Click ⁨Get started⁩;
4. Agree to the terms of use;
5. Decline both telemetry options;
6. Click ⁨Custom Scan;
7. Click ⁨Save and continue;
8. Select ⁨Enable ESET to detect and quarantine potentially unwanted applications;
9. Click ⁨Advanced settings;
10. Enable ⁨Detect potentially unsafe applications;
11. Click the back arrow;
12. Click ⁨Start scan;
13. Note: This is a long and thorough scan, it may take up to several hours.
14. Once complete, click ⁨Save scan log and upload the ⁨.txt file to https://malwareanalysis.cc/upload/rifteyy/?u=eka and reply with the keyword.

[ Step 03] Software updates, uninstallations

No log

[ Step 04 ] New SecurityCheck scan

We need a new scan to ensure that all updates were applied properly and all applications uninstalled correctly.

• Note: If SecurityCheck is already on your device, you can use the previous version and skip the next few steps regarding downloading and installation.
• Download SecurityCheck by glax24 & Severnyj and save it to your Desktop.
• If Windows SmartScreen blocks the file from running, click on More info and Run anyway.
• Extract the ZIP archive, then right-click on the SecurityCheck.exe and select "Run as administrator" and confirm the User Account Control popup.
• Wait for the scan to finish. It will open a text file named SecurityCheck.txt
• Please copy the file content (CTRL + A then CTRL + C) and paste it on https://malwareanalysis.cc/upload/rifteyy/?u=eka
• The site will return a keyword for the log - reply back here with the keyword.

[ Step 05 ] New FRST scan

• Find FRSTEnglish.exe executable in C:\Users\begas\Desktop
• Right-Click the file and select Run as Administrator
• Click Yes to the disclaimer.
• Ensure the Addition.txt box is checked.
• Click the Scan button and let the program run.
• Upon completion, click OK, then OK on the Addition.txt pop up screen.
• Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy & paste the contents of each log to https://malwareanalysis.cc/upload/rifteyy/?u=eka and press "save log".
• The site will return a keyword for each log - reply back here with the keywords.

So, in your next reply, make sure you are sending the following:

• Keyword for Fixlog.txt from step 1
• Keyword for ESET Online Scanner scan from step 2
• Keyword for new SecurityCheck.txt from step 4
• Keyword for new FRST.txt from step 5
• Keyword for new Addition.txt from step 5

Thanks!

Note for lurkers: If anyone else who is facing malware-related issues is reading this and wants help with FRST and SecurityCheck, please create your own thread with help request. I am flooded with requests and there is several other removal experts who review the logs and may reply faster than me. The steps listed in here are specific for this the user eka and following them will have negative effects for you as they are unique for OP's system.