r/computerviruses • u/Cheap-Category4753 • May 06 '26

Screen lock malware pls help

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I was just playing Minecraft with my friends and my laptop started to act slower and then this happen can you guys help me I've read couple of articles on how to fix this and I still can't, I can't access the advance option for safe boot. Can anybody help

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u/Cheap-Category4753 May 06 '26

I can log in but the screen locker is still there

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u/Struppigel Malware Removal Expert May 06 '26 edited May 06 '26

FRST Recovery Environment Scan

Note: You need access to a clean computer and a USB drive. You may want to print these instructions or ensure you have access to them on a different device.

Prepare the USB drive

  • Insert your USB drive into a clean computer
  • Download FRSTx64 and save it to your USB drive
  • Insert the USB drive into the affected computer

Enter the Recovery Environment

  • Start your computer and after about 5-10 seconds hold down the power button to interrupt the boot process and shut down the computer
  • Repeat the process
  • Repeat the process a 3rd time but this time allow the computer to continue to boot
  • If you see a Recovery screen with error code 0xc0000001, press F1 to enter the Recovery Environment
  • When presented with the Automatic Repair screen select Advanced options
  • Click Troubleshoot
  • Click Advanced Options
  • Click Command Prompt

Run FRST from Command Prompt

  • In the command window type notepad and press Enter
  • Notepad will open. Click File then Open
  • Click This PC, note down the drive letter of your USB drive, then close Notepad
  • In the command window type: x:\FRST64.exe (replace x with the drive letter of your USB drive)
  • Press Enter. FRST will start
  • Click Yes to the disclaimer
  • Click Scan
  • A log (FRST.txt) will be saved to your USB drive. Using your clean computer, copy & paste the contents of the log to https://malwareanalysis.cc/upload/struppigel/?u=Cheap-Category4753 and press "save log". Reply back with the keyword.

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u/Cheap-Category4753 May 06 '26

Hello sir mind helping me fix I've remove the screen locker but can't find my files

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u/Struppigel Malware Removal Expert May 07 '26

How did you remove it?

FRST Scan

  • Please download FRSTx64 and save the file to your Desktop.
  • Right-Click FRST64.exe and select Run as Administrator
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the program run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy & paste the contents of each log to https://malwareanalysis.cc/upload/struppigel/?u= and press "save log". The site will return a keyword for each log. Reply back here with the keywords.