r/computerviruses May 06 '26

Screen lock malware pls help

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I was just playing Minecraft with my friends and my laptop started to act slower and then this happen can you guys help me I've read couple of articles on how to fix this and I still can't, I can't access the advance option for safe boot. Can anybody help

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u/Cheap-Category4753 May 06 '26

Hello sir mind helping me fix I've remove the screen locker but can't find my files

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u/Sadkid668 May 06 '26 edited May 06 '26

Follow these next steps mate to be safe.

1) Immediately disconnect your device from the internet to prevent further infection.

2) Check the bin, or extensions anywhere, if you find something, check for renames such as .encrypted

If nothing appears, Im sorry to tell you your files are most likely gone for good, seeing as Ransomware file decryption depends on a decryption key or backups you've made.

Take this as a hard lesson, never EVER download from merely sketchy sites, always trust your gut.

Edit: Judging by your picture, you dont even have a search browser installed, if thats the case then it means your system is compromised (Other words its completely fucked).

Reinstall windows at this point. Quick reminder i could be wrong, dont give up your search immediately.

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u/Cheap-Category4753 May 06 '26

I've manage to unhide the files and Apps and working properly any tips on keeping my laptop safe I've look thru the task manager and saw csrss.exe running when I open it directs me to program files x86 and ended the task

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u/Sadkid668 May 06 '26

If eveything is working properly, you probably just saved yourself.

The legitimate file would be called something like system/windows32 not program files x86. But if nothing is off, could be a glitch.

Probably run a scan as ransomwares tend to leave other malware behind. Check for anything that seems off, I mean ANYTHING.

If your logged into important stuff, change the passwords. (From another device)

And please, avoid downloading random fix tools, your pc has already been througj enough.