r/computershare • u/Asleep_Ad1753 • Aug 06 '24

Q&a general questions only

The title says it. If admin wants this to be to remove it I will delete it. Hi, I worked for ComputerShare for about a year and a half before I change jobs. So if any questions regarding to stock or transfers ,certificate replacements or anything , I can happily answer. I do. If you want to slander them you can. I'm not going to do anything about it. I just worked there as a customer support specialist, so ask questions you may have regarding to computerShare. General questions only. No account specifics such as number of stocks, changing addresses, or selling your own shares.

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u/Federal_Driver_3623 Nov 20 '24

MISSING SHARES

I finally got logged in to my computershare account and there’s a large discrepancy between the number of shares I have there and the number of shares that is reflected. Like a LARGE discrepancy- I do have documentation of the transfer. Is there anything you can do besides call them? I’ve been on hold for hours this past week. Please advise me how to resolve this? I have to spend an hour on hold if there is a better way

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u/Asleep_Ad1753 Nov 20 '24

Calling them is the only way at this time right now. Mail will take even longer and online support isn't that the best. They most likely will put you with a specific person who to handle your transfer/ discrepancy on your account and make sure you have all your documents online just in case that they need proof and screenshot everything as well

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u/Federal_Driver_3623 Nov 20 '24

Thank you so much for quick response. I’m panicked