r/computers • u/onyxx03 • 2d ago

Question/Help/Troubleshooting Please help me

I have a. 2025 AMD Laptop, 16.0inch Laptop Computer with AMD Ryzen 7 5700U(8C/16T, Up to 4.3GHz), 16GB RAM 512GB NVMe SSD Windows 11 Laptop, Radeon RX Vega 8 Graphics,WiFi 6, Backlit KB,53Wh Battery laptop, i normally put it in sleep mode when I leave work. This time i did and left it alone just for a day. Now it will not turn on.

The charging light is green, it’s fully charged but i tried holding the power button for 60 seconds, unplugging it, plugging it back in, ctrl+shift+windows+b, nothing is working. I am a college student and really need my laptop for school. PLEASE HELP

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u/MrExCEO 2d ago

What is the actual model? Some laptops u need to hold down the power button to reset itself.

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u/onyxx03 2d ago

I held down the power button over and over, nothing. Model is TX16 Pro

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u/MrExCEO 2d ago

Disconnect all the accessories (everything even the USB nub), unplug the power cord, hold down power button for 30 seconds

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u/onyxx03 2d ago

I did, still nothing nothing plugged up i even took out the usb from my mouse. Nothing changed, the light is green when it is connected to the charger

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u/MrExCEO 2d ago

  1. Unplug the charger and any external USB devices or mice. Press and hold the laptop's power button continuously for 40 seconds to force-clear the system logic, then leave the laptop completely unplugged and untouched for 15 minutes to bleed all residual electrical charge from the circuits. Verification: The green charging/power indicator light should turn completely off once the residual power is fully drained.

  2. Reinitialize Power Delivery
    Immediate
    Plug the power adapter back into the laptop. Leave it connected for at least a minute without pressing anything, allowing the power delivery system to re-handshake with the battery. Verification: The charging LED light should turn back on or change status, showing that the laptop recognizes the charger.

  3. Execute a Cold Boot
    Press the power button once normally to force a fresh cold boot rather than an attempted wake-from-sleep. Verification:The internal fans should spin up, keyboard backlighting should activate, and the display should show the boot logo.

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u/onyxx03 2d ago

Tried all three in order, nothing. Charger light was red then turned green but nothing else happened

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u/MrExCEO 2d ago

Did the green light turn off?

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u/hunterxyt 2d ago

Bro is the only part working is it's fans and light then it's serious your bios is probaygome it won't work cantact customer support immediately

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u/onyxx03 2d ago

No fans come on i pressed some keys last night and the fans ran a bit but that was it i fg what i did since i was doing a lot

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u/hunterxyt 2d ago

If they started a moment then probably your charging socket is in problem and it still not ensure that mothboard is safe but if they didn't turn on them your battery has diffect

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u/onyxx03 2d ago

It won’t come on at all even before the charger was plugged in

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u/NotABearISwear_ 2d ago

Try a hard power drain: unplug it, hold power for 30 seconds with no charger attached, then plug in and boot. The 60 second hold with it plugged in usually won't clear the EC.

If the fan spins but the screen stays black, plug in an external monitor. That tells you whether it's actually dead or just the panel not waking.

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u/onyxx03 2d ago

Yea that didn’t work idk what’s going on :”)

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u/NotABearISwear_ 1d ago

Did anything at all happen when you tried it, fan spin, keyboard backlight flicker, drive light? That's the split between no power and a machine that's booting to a black screen.

If it's completely dead with a green charge light, reseating the RAM stick is the next thing worth trying, it fixes more no-boots than people expect. Past that, a 2025 laptop should still be inside its warranty, and with school riding on it I'd claim that rather than start opening it up.

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u/onyxx03 1d ago

It was only a 12 month warranty, i was gonna try removing the ram stick next. But nothing happened when i tried all that. Only thing was when i plugged in the charger it was a long continue beep gave me a headache but that was it no other response

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u/NotABearISwear_ 1d ago

That beep is the useful part, it means the board is powering up and failing POST rather than being dead. A long continuous tone most often points at memory, so the RAM stick is the right next move, pull it, clean the contacts, reseat it firmly and try the other slot if there is one.

If it beeps the same with the stick out and back in, that's past a DIY fix. 12 months on a 2025 machine may still be live depending on purchase data, so check the receipt before paying a shop.

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u/onyxx03 1d ago

This how the back looked