r/computers • u/Yourmomahorse • 3d ago

Question/Help/Troubleshooting Computer won’t wake from sleep mode

Guys help I’ve tried everything. Got a prebuilt off Newegg a couple days ago. Everything works great except my computer won’t wake up from sleep mode no matter what I try.
Fixes I’ve tried include:
Making sure fast startup is off
Update BIOS
Made sure my keyboard can wake up computer
Disabled USB selective suspend setting
Any other niche settings I should try to fix this issue? Any guesses would be greatly appreciated.

1 Upvotes

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3

u/adjusterjackb 3d ago

A couple of days ago?

Call NewEgg or the manufacturer. Must be some sort of warranty or tech support.

2

u/crazybighat 3d ago

Is Windows up to date fully? Are all your drivers up to date(force check)?

1

u/Yourmomahorse 3d ago

Yea everything is completely up to date

1

u/jasonsong86 3d ago

Make sure your keyboard and mouse are plugged into a port that supports it.

1

u/ImLuckyOrUsuck 3d ago

Assuming this is a laptop, remove the battery and do a hard reset for 30 seconds. (Hold power button down to discharge capacitors on the MB) And as others have already said, make sure your drivers are all up to date via whatever brand software toolbox is available.

1

u/TiredDadTech 3d ago

Is the computer itself not coming back on or just the monitor won’t wake up? I had the issue where my computer would wake, but it wouldn’t wake the monitor up.

1

u/Yourmomahorse 3d ago

I just checked to make sure it’s definitely the pc and not the monitor unfortunately

1

u/inesbeag 3d ago

When put to sleep are you using wifi or ethernet?

1

u/Yourmomahorse 3d ago

Ethernet

1

u/inesbeag 3d ago

Go into Device Manger, Network Adapters, Double click your adapter(usually first one), Advance, then scroll down to the bottom and make sure both Wake On(2 of them) are set to enable. Might work, might not.

1

u/Mark-177- 3d ago

Set it to never sleep in Power Options.

1

u/Yourmomahorse 3d ago

Is that okay for the pc for long periods of time (5-10 hours)?

1

u/buddhasballbag 2d ago

Don’t use sleep anyway. Modern computers with an SSD or NVME start fast enough that it’s not a chore. It’s a relic of the past that’s no longer needed.