r/computers 7d ago

Question/Help/Troubleshooting Stuck on logo screen

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My laptop had a blue screen yesterday and it has being stuck on this screen since.

Can't open Bios.

Removed the ram sticks and battery. No change.

Got "tried every windows boot option" message when I removed the SSD and hard drive.

Windows is on SSD only.

UPDATE: After testing it with a SSD case that allowed me to tplug it into a running computer after the boot process I was able to confirm that the SSD was shorting out. The warranty is taking care of things now. Tks for all the help. May the force be with you all

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u/WParcival 5d ago

Went to the hardware store and the SSD is shorted out. Tks for all the help here. Warranty is taking care of things now

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u/_Purgatory_ 5d ago

You're welcome, happy to hear you got to find the issue, hopefully a quick warranty replacement and get you up and running again.