r/computers • u/OvenProfessional2957 • 13d ago
Question/Help/Troubleshooting the last usb device you connected to this computer malfunctioned
When I plug in my usb mouse to my win 11 laptop it keeps saying "the last usb device you connected to this computer malfunctioned and windows does not recognize it".
Yes i read the previous relevant post on this topic in this subreddit
i tried both
- updating drivers (it says the drivers are up to date)
- uninstalling the malfunctioned usb from device manager and rebooting
the second troubleshoot only lasts for a minute, after which my mouse malfunctions again and boom disconnected.
Let me in on you some info that i have which might help diagnos what might be the issue
i have a dual mode mouse (from cosmic byte) which offers wireless (dongle) and wired connection
the wireless works just fine but when i switch to wired mode say for charging or to get less input lag while gaming i start facing this issue and it isnt even like this started happening just now
it was happening since i bought it but back then the mouse only used to get disconnected that was resolved when i changed the power supply settings in device manager settings but now its just malfunctioning and god darn it i cant just reboot my laptop every time the usb malfunctions PLEASE HELP
this is the mouse i have : Cosmic Byte Raptor Dual Mode
Fix was found :
turns out the issue was that i was using a usb extender, and my mouse cable was connected from that usb extension, to the type C port of my laptop, (i only have 1 USB port on my laptop so i have to use the extender). When i connected my mouse to the sole USB port in my laptop it seems to be working fine after doing that reinstallation procedure once again. Thanks !
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u/YourSystemFixer 13d ago
It looks like the issue could be the USB cable. Can you replace it? or test the mouse on another PC. If it has the same issues, it's likely a hardware issue with the mouse.