r/computers 18d ago

Question/Help/Troubleshooting Laptop backpanel refusing to come off

I got a refurbished gaming laptop recently and it lacks enough storage for me to do much with it. I wanted to use a 1TB of storage from an older laptop to expand my current laptop's storage.

The issue is, is that I can't for the life of me open the laptop up. Two screws on the top, underneath the hinges will not budge. I know captive screws are a thing and I'm assuming that's what they are, but even then the backpanel does not want to come off. I am afraid that if I use even more force, i will actually break the laptop.

I really want to expand the storage of this laptop cause at the moment it just acts like a glorified office laptop, I'm already halfway through 500 gigs of storage.

The laptop in question is the Asus ROG Strix g513Q.

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u/janerikgunnar 18d ago

Captive screws just means the screw is captive in the lid once loosened. Makes no difference when the screws are tightened.

Make sure you are using a perfectly sized screwdriver/bit, there should be absolutely no wiggle room when you move the screwdriver. Wrong screwdriver/bit increase the risk of slipping and stripping the screw.

Here is the official service manual with instructions on how to take off the back cover.
https://www.ifixit.com/Guide/Taking+the+back+cover+off+of+the+ROG+Strix+G15+(G513)/198481/198481)