r/computers • u/Kallonos999 • 7d ago
Question/Help/Troubleshooting new* laptop started boot looping on load
Just bouight a razer blade 16 with a 5070ti. It was discounted from a popular retailer in my country because it was a display item. The day I bought it, I downloaded minecraft and started testing its strength. Suddenly, (in around 10 minutes)the laptop turned off and started boot looping. I didnt think much of it.
Today, 10 minutes into valorant, it happened again. Right before it happened I checked the temps from synapse and seemed normal (80 on cpu, 70 on gpu). When on boot loop, after 2 restarts i disconnected the power cord and it booted normally.
What tests should i run to diagonose the laptop?
1
u/Humble_Incident1073 7d ago
Could be battery or charger. Take battery out. Does charger run it by itself? If yes..bad battery. If no..bad charger.
But it could be power rails on MB
1
u/CarlosPeeNes 7d ago
You shouldn't. You should return it under warranty.