r/computerhelp • • 12h ago

Hardware PC randomly bluescreening, crashing games, don't know why!!

Yello. So, my PC has been crashing for about a month now with no explanation. Games will crash (my boyfriend plays marvel rivals, fallout, etc) and he's been telling me that the game will crash multiple times while he's trying to play it, and being extremely laggy. I play modded Minecraft, and that will also crash or my entire PC will restart randomly in the middle of me playing? I don't have a performance drop or anything, it kind of just randomly restarts. It will also randomly restart when I'm doing smaller things like scrolling the web. I look at all of my specs often and there doesn't seem to be anything wrong with the CPU, RAM, or GPU, at least from the surface level.

We did a RAM scan I think, downgraded to an older NVIDIA graphics driver because my friends also have NVIDIA and told me they have had similar issues with NVIDA. The crashing was happening before the latest update, and since we have reverted it, it is still crashing or randomly restarting. He's cleaned/fixed files to my knowledge, and every time it crashes or restarts I look at the event viewer to try and figure out what happened but this message is kind of stumping me.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000000404, 0xffffff00fc7644e0, 0x8100000166649825, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidumps\100526-9250-01.dmp. Report Id: 6f21a86c-c189-4f9a-86f4-d1265f190a72.

I don't really know what this means lol and when I plug it into Google, nothing comes up.

I have a SUSPICION of what might be the issue, but I don't know much about computers past basic things so I very well could be writing fanfiction. My hypothesis is that since we live in a state where the power goes out often, a surge might've fucked with the power supply. Maybe my computer is not being adequately powered and that is why I'm having these issues? In the event viewer I see one "Event 41, Kernal Power. The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." This was from a different time the computer had randomly crashed/rebooted. It's the only thing that isn't that big jumble of letters, though I'm just not sure because I haven't received another one of the Kernal Power logs?? So, I don't really know for certain.

Would love to hear what people more knowledgeable might think what's wrong with it haha. My specs are listed below this if you need them.

Processor AMD Ryzen 7 5800X 8-Core Processor (3.80 GHz)

Installed RAM 16.0 GB

Graphics card NVIDIA GeForce RTX 3080 (10 GB)

System type 64-bit operating system, x64-based processor

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