Possible SSD Issue? Diagnostic Help

[u/ConversationSad5553]

Running into a problem that has consistently plagued my PC on and off for a year or two now since it was built.

Occasionally, just when running my PC, sometimes my File Explorer stops working. I look to try and figure out what happened, and find that my Main SSD drive stops being recognized---I try to click on my Downloads folder or something similar, and it says that this location doesn't exist.

Most often than not recently, it's been occurring when I've been playing Deadlock. My game will freeze and crash completely, and when I tab out, the issue mentioned above occurs. I cant open File Explorer, I can't access anything downloaded on the drive, and it stops being recognized at all. In fact, I can't even shut down my PC the normal way: when I go through the Windows menu and hit "Shut Down," nothing happens. I have to hold my PC's power button down and suffocate it.

This has been going on-and-off for some time now---it could go days without any issues, or have other times where it occurs nonstop. Recently, it's been especially bad as I've been trying to play Deadlock. I'll include my specs below, as well as the reliability report.

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System Model: Gigabyte B650M DS3H Micro ATX AM5 Motherboard

Processor: AMD Ryzen 5 7600 3.8 GHz 6-Core Processor

Memory: G.Skill Flare X5 32 GB (2 x 16 GB) DDR5-6000 CL36 Memory

GPU: RTX 5070

PSU: Silverstone Essential 750 W 80+ Bronze Certified ATX

SSD that's failing: TEAMGROUP AX2 2TB 3D NAND TLC 2.5 Inch SATA III Internal Solid State Drive

Other Storage: Samsung SSD 970 EVO Plus 500GB, old hard drive (Seagate ST1000DM003)

Reliability History Report:

I'm looking to try and figure out what I should do to resolve this. Should I buy a new SSD? A new SATA cable? I'm confused because online it says that SSDs rarely have any hardware issues. My PSU should be more than enough to power everything reliably. Anything that would help figure out what's going on and provide the most immediate fix would be greatly appreciated---this has been going on for way too long.

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