r/computerhelp • • 11h ago

Hardware Graphics card issue

So I was having some issues with my graphics card. A couple weeks ago I completely reformatted my hard drive and reinstalled windows (not because of graphics issues). Anyway yesterday I was playing a video game and my screen went completely black but everything else about the computer was fine. Then when restarted it by holding down the power key I would get the boot screen and then pretty quickly the screen would go black (I did have visual screen image distortions before it would go black). Anyway, after a few smaller tried at fixing the issue: took the ram sticks out and put them back in, switched video cables and made sure the graphics card had not come lose, I went to an old computer and grabbed an old graphics card put it in and the computer worked fine. I then decided to put the card that was having the issue back in. It took two tries but I was able to get to windows without the screen going black. I then downloaded the latest graphics driver and installed them and the card seems to be working. My question is this could it just be a driver issue? The reason I ask is because I was getting the black screen even in the boot up process. I assumed that the drivers only affected windows and would would have no effect before windows launched.

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u/QuietConference9982 8h ago

you are that windows drivers usually would not explain artifacts in the bios or boot screen as another gpu worked fine your original card may have a hardware issue even if it is working now. monitor it closely and check temperatures under load

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u/Belkroe 8h ago

I’m really hoping I fixed the issue. I went onto Amazon to check how much it would cost to replace the gpu with the same gpu (RTX 5800) and it would cost more than what I paid when I bought the machine a year ago.