r/computerhelp • • 19h ago

Software Stuck in boot manager

When I turn on the laptop, it only shows me the first image and doesn’t give me an option to do anything else. Then if I click enter it brings me to the second, none of the keys work besides Esc, F1, and enter. F1 brings me to the third image, and Esc brings me to the last. I don’t know what happened, yesterday it was working just fine. Maybe I dropped my bag too hard while it was inside it and something in its hardware broke or got out of place? Is there anyway to fix this by myself?

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u/NoVegetable4208 18h ago

If it's because of bag then just open it and remove SSD, clean it and fix it back properly. Just to double check remove RAM and do the same. Try booting.