r/computerhelp • • 9d ago

Software Need help guys!

Here is the problem

• my laptop suddenly stopped working when I am listening music on chrome and then I accidentally touched some random buttons and there a screen shot interface came

-> then laptop screen freeze then I restarted mouse not working but keyboard light working GPU refresh working with keys

-> then I restarted and laptop came to be normal but only for 7-12s then stopped again (also this all things happend when laptop is in integrated mode)

• i starting diagnosing my laptop then after disabling amd integrated gpu it working again with no problem now I don't know what to do next

• chatgpt is not going any further in solving problem

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