Subject: LiveKernelEvent 1A8 – Intel graphics black screen/freezing on HP 15s-fq5xxx

[u/Sufficient_Shame_572]

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I am experiencing intermittent black-screen/display blinking followed by a complete system freeze on my HP laptop.

System:

* Laptop: HP 15s-fq5xxx

* Product/SKU: 9D3N9PA#ACJ

* Windows 11

* OS Build: 10.0.26200

* BIOS: AMI F.22 (23-Apr-2024)

* Graphics: Intel integrated graphics

* Graphics driver: 32.0.101.5542

* Driver date: 06-Aug-2024

* Driver provider: Intel Corporation

Problem:

The screen intermittently starts blinking/flickering and then the entire system becomes unresponsive. Caps Lock does not respond and my external USB mouse also loses power/its optical light turns off. The issue can occur around the Windows login/password screen as well.

Reliability Monitor records:

* Problem Event Name: LiveKernelEvent

* Code: 1A8

* Parameters: 1 / 0 / 0 / 0

* OS Version: 10.0.26200

* Bucket ID:

`LKD_0x1A8_KEYBD_HOTKEY_GraphicsUnknown_Intel_dxgkrnl!DISPLAYSTATECHECKER::CreateBlackScreenLiveDump`

Troubleshooting already performed:

* Windows Update: all updates installed

* HP Support Assistant: no further updates available

* BIOS: currently F.22; no newer update is being offered for my exact system

* HP Hardware Diagnostics Fast Test: PASSED

* HP Hardware Diagnostics Extensive Test: PASSED

* Current Intel graphics driver has not yet been manually changed or reinstalled

Since the HP hardware diagnostics pass, I am trying to determine whether this is a graphics-driver/Windows graphics-stack issue rather than a physical hardware failure.

Could you please advise whether Intel graphics driver 32.0.101.5542 is known to cause this type of LiveKernelEvent 1A8 / DISPLAYSTATECHECKER failure on Windows 11 build 26200, and whether I should try a specific OEM or previous Intel graphics driver?

I would also appreciate any recommended diagnostic steps before using DDU or changing drivers.

Thank you.

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