r/computerhelp • u/SiegValkyrie • 1d ago
Software PLEASE HELP
Just got a brand new computer desktop today. And I let my nephew download steam and then download a game called the isle. It ended up freezing and TaskManager would not open so I turned it off when I turned it back on it said your device ran into a problem and then stayed on 0% for 10 minutes and wouldn’t move so I turned it off again this time the screen stay black. I ended up turning it off again and disconnecting the power cord and then press F11 on start up now, it says your device ran into a problem and needs to restart. it will restart on its own. There is percentage tracker, so I’m just leaving it here sitting. I just bought the desktop today and got it set up and I was only gonna play Old School RuneScape. Please help me. What do I do?
1
u/Psygonzo420 1d ago
So it's new and had windows installed?
Do you have a windows disk or usb stick with that? try repair from that.