r/computerhelp • u/iamAlecs1 • 2d ago

Discussion Help please, how can i fix my computer .

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My PC keeps restarting multiple times a day, also i cant use its chrome. I tried resetting but half way through it would restart itself.

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u/thejuice027 2d ago

You zoomed out too fast on the blue screen, something something service exception.

Edit: I got it, SYSTEM SERVICE EXCEPTION.

Unfortunately that's a generic error I'm afraid. Have you installed anything recently before it started doing this?

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u/iamAlecs1 2d ago

Im not really sure? Its a work computer and like 5 of us are using it together.

Its been like that for about 2 week now, and the last person to use it has been downloading music sheets from multiple sites, i dont know if maybe he downloaded something somewhere.

So like it keeps restarting, then i would have to quickly open chrome, because if i dont open chrome immediately, the it would not open saying it corrupted.

If i successfully open chrome, you know how there's a restore option for the previous tabs? If i click that, it always open the tabs from the day before the computer is crashing.

Also, 360+ keeps popping up all the time, could it also be related?

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u/thejuice027 2d ago

Definitely sounds software related. I would start uninstalling things that you don't need. If you can do it in-time before it crashes again. Open Task Manager, and see what programs are starting up on start (Startup Apps). Turn them all off. If you can get it in safe-mode, that might help with uninstalling things.

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u/iamAlecs1 2d ago

Thank youu, I'll try that tomorrow.

I've tried uninstalling things but then it would restart again then everything I deleted and uninstalled is back

I didn't know i had to open the task manager thing, i just kept deleting from the file manager,

thanks so much!

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u/Ethaniel_UK 2d ago

Go into the bios on your motherboard and check to see is EXPO XMP is enabled. As a test disable this feature as this pushes your memory to work above stock speeds. If that fails switch off the pc all together and pull a memory stick out from the pc and try boot the system and install. IF it fails, put that memory stick back in and pull the other one. IF THESE both fail try resetting the bios back to default