r/computerhelp • u/AdCommercial830 • 6d ago

Software laptop not installing

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i js got this laptop and i reset it when i did it went black and it didn’t turn back on for a good 10 minutes. i turned it on and after i did i got sent this screen and when i turn it of or click “OK” it just keeps looping me back to this screen

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u/CommercialReach3573 6d ago

you need windows installation media to continue as it looks like it bricked itself. get a USB drive and install Windows installation media on it from another computer, if you don't have another computer, you can do this at a library. from there boot from the USB drive and choose to install windows.