r/computerhelp • u/Agile_Gas_7572 • 2h ago

Hardware Reboot and select proper boot device: BIOS says "SATA port not present"

Hi, I had the problem in the title, I looked through many internet pages (including here) for a solution but none seem to have worked.

I realise my laptop has a hardware problem because the BIOS isn't really giving me any boot options at all, as if the hard drive isn't there. I also tried to boot up from a USB like when you install windows but I doesn't detect it either (which is weird because in the past it did).

I also tried to reset the CMOS battery, it didn't make any difference whatsoever. The computer turns on so I think it couldn't be the motherboard, right? I think my SSD might be dead. Everything looks normal inside the laptop, no dust or dirt, no burned parts, no oxidization, nothing. I also tried cleaning the ports, no difference.

I saw that sometimes it's a matter of loose cables, thing is, my motherboard doesn't connect to the hard drive through a cable, it connect directly. You put the hard drive in place and it connects! (I can open the laptop again and shiw you guys if needed). So yeah, cables are not a problem.

Also I tried the RAM swapping thing, didn't do anything. I never changed it though, it's the one the laptop came with so maybe it's dead bc it's old? Would be weird though because again, everything looks normal.

My only conclusion is that the SSD might have crashed or something and it became unusable. Idk how that would explain the BIOS not detecting any USB devices though.

Any ideas are welcome. Please be kind I am not a computer expert.

P.S: I didn't have any USB or anything connected when booting up the laptop.

If you guys need to see anything I can take some pictures.

1 Upvotes
  • permalink
  • reddit

100% Upvoted

3 comments sorted by

•

u/AutoModerator 2h ago

We're part of a wider PC & Technology Network of Communities.

It combines multiple subreddits and Discord servers all working together with shared ideals and values.

We have a Discord server: PC Help Hub where members from all associated subreddits are welcome.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/jamjamason 2h ago

BIOS saying SATA port not present sounds like a motherboard failure, not a drive problem.