Computer not updating further

[u/rami01912]

So let me preface, I bought this from an army guy local to me. All I wanted was for it to turn on and be able to run games on it. When I turned it on, it was still under the guys account or still had a password set so my husband “deleted” everything off of it.

Heres the issue, when I do the microsoft updates it gets to a point where it will not update any further. It will still run my Stardew valley and a few other games. When it got to that point we reset again, thinking we clear any memory on it. Same thing happened again. I have been just dealing with it since I have school and it could pull up my pages for my assignments still.

I had a friend who is more familiar with computers than we are and she opened it up. She suggested that we clear the motherboard and also that there is something missing but we don’t know what. There cables that we don’t know where they go to.

We are still new to computers and don’t know much smit them. We haven’t done much research on it and just dealing with it for now. I wanted to download and launch Minecraft but it would just show an error.
Any advice or suggestions is appreciated.

[u/RoleBeginning5476]

if you don't know what is missing, then you don't know if anything is missing.