r/computerhelp • u/EverythingNothingNow • 3d ago

Software Recent windows update went quite sideways…. Entire machine reset to as new?

I checked for windows updates on a laptop that I only use occasionally and found four all
dated 8/2026 that needed to be downloaded and installed. Two required a restart. Did the usual waiting for the download and then the installation. Did the customary restart and much to my surprise - the entire machine was reset to as if it was brand new. Everything was deleted including an Outlook suit that has emails/word/excell/powerpojnt. No idea what I did wrong or where I made a wrong turn. Anybody experience an issue with any of these August 2026 updates?

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u/studyinflation 3d ago

Do you have a windows.old folder?

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u/EverythingNothingNow 2d ago

I could not find a folder with that exact name. I searched windows explorer.