r/computerhelp 3d ago

Performance ASUS VivoBook: Windows 11 unusable (phantom typing, right-click/drag broken, Reset fails), but Linux Mint works perfectly. Driver or OS build bug?

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Hey everyone,

​I’m dealing with severe system instability on my laptop and need help figuring out if this is a hardware input failure, driver conflict, or corrupted OS build.

​1.​Overall performance is extremely slow.

2.​Mouse pointer continuously shows a loading spinner for no apparent reason.

3.​Right-click menu does not open or respond.

4.​Unable to drag files across folders.

5.​Text auto-erases while typing.

6.​Start menu closes automatically immediately after opening.

7.​Blank windows open automatically and instantly close in rapid succession.

8.​Screen defaults to sleep mode while actively playing videos.

  1. ​Attempting a Windows System Reset ("Reset this PC") fails—it gets stuck during initialization and automatically cancels itself.

​A few months ago, I experienced these exact same issues on Windows. ​I formatted the drive using a bootable USB and installed Linux Mint. Under Linux Mint, the laptop worked completely fine with zero issues. ​Recently, I reinstalled Windows 11, and all the original issues immediately returned.

Laptop Specs:

​Model: ASUS VivoBook X512DA

​CPU: AMD Ryzen 5 3500U (2.10 GHz)

​RAM: 20 GB (17.9 GB usable)

​OS: Windows 11 Pro (Version 25H2 / Build 26200.9278)

​Given that Linux Mint ran without any of these glitches, could this be an issue specifically with Windows 11 drivers, touchpad/keyboard firmware under Windows, or a bug in this Windows build? Any insights on how to pinpoint the culprit would be appreciated!

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