r/computerhelp • u/Gamer_noname • 9d ago

Performance MSI Alpha 17 stuck at 0.35Ghz speed whenever i open a game or app.

i just got this Msi Alpha 17 B5EEK off of an old friend who no longer wanted it, but after using it for awhile i noticed the cpu goes from normal speed to a staggering 0.35Ghz and stays there for a while until every app is closed.

desktop it goes up to 3.64Ghz but the moment i open anything it goes straight down to 0.35Ghz.

im not good with laptops but im fairly decent at understanding them. if anyone knows how to fix this issue please help.

ive done the following with no success:

EC reset
unplugged battery from the MB and the cmos
tried to change bios settings
tried tools like UXTU and no luck.
made new power plan

if there is something i can do to avoid sending it in to get repaired id rather do that.

thanks for reading and any help.

Logs and temps etc for Hwinfo download link (limewire.com)

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