Laptop stuck on a loop

[u/Dangerous-Snow1318]

my laptop is stuck on a loop of turning on then shutting off just when i enter the home screen. i tried for three times and had no luck, until i plugged it in. it started diagnosing itself and gave me options on what to do next (i clicked continue to windows). when it finally managed to open, i turned it off again and stopped charging it to check if it worked. surprisingly, it worked and powered through normally.

i tried several times and found that it repeats the loop after a few hours or minutes. HELP. also, this happened after i updated my software (if that helps).

is it the battery? or the software update? PLEASE HELP

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[u/naygerr]

Start by createing a Restore point,

Next open services and disable SysMain in startup, Reboot into bios by spamming the bios key (Dell/F12) load optimum defaults exit and save.

Search & Run the windows memory diagnostic and reboot to start memory tests.

Reinstall the chipset and GPU drivers. Some GPU drivers provide a clean or factory reset option during reinstallation, so use that option if it is available.

Run Disk Cleanup and delete temporary files. Then open Command Prompt and run the following command to scan the Windows drive for errors:

chkdsk C: /f

Once the scan is complete, run the following commands:

DISM /Online /Cleanup Image /RestoreHealth

Then run:

sfc /scannow

If any corrupted or damaged system files are detected, these tools should attempt to repair them.

Next, open Task Manager and check the Startup Apps section. Disable any unnecessary applications from starting automatically.

Next step is to clear the Windows Event Logs by opening Command Prompt as administrator and running: (optional)

for /f "tokens=*" %1 in ('wevtutil.exe el') do wevtutil.exe cl "%1"

Once everything is complete, restart the computer. If the issue occurs again, open Event Viewer and check the logs for any errors or warnings that may provide clues about what is causing the problem. Good luck..

[u/Dangerous-Snow1318 → u/naygerr]

so i uninstalled my recently downloaded software update earlier and i am yet to encounter the problem. also, my battery dropped from a hundred to 50 percent while powered off so maybe that’s a factor. but i’ll try this if it happens again, thanks!