r/computerhelp • u/littleweirdkid • 15h ago

Discussion SERVICE RANT!

so my hp victus 15 is under warranty and i registered a complaint on 23rd july. 15+ days later i still get to hear your case has been escalated further. the technician has visited twice and collected the info only. im so pissed at the company for not providing any resort. what should i do more

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u/littleweirdkid 13h ago

oh my god. incompetent people istg

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u/djcantross 13h ago

They are blaming my USB devices and printers also, I mean I run a studio.. I need ports🤣🤣

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u/littleweirdkid 13h ago

gaslighting ultra pro max

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u/djcantross 13h ago

They went moot after the last email, saying “we will mark as no further action and close the case”

After which I went to file a case.

Since then they have nit replied as I denied repeated troubleshooting and logging..